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Configuring a Multi-Line Text Review Criterion

A Multi-Line Text review criterion allows reviewers to provide detailed written feedback when evaluating a submission.

This criterion type is ideal for narrative evaluations, strengths and weaknesses, recommendations, and other responses that require more than a short comment.

Adding a Multi-Line Text Review Criterion

  1. Navigate to the desired review form or scorecard.

  2. Select Add Criteria.

  3. Select Multi-Line Text from the Criteria Type dropdown.

  4. Configure the available settings.

  5. Select Submit.

Configuration Options

Criteria Prompt

The question or prompt displayed to reviewers during the evaluation process.

Example:

  • Please provide detailed feedback on the applicant's qualifications.

  • What are the strengths of this application?

  • Describe any concerns or areas for improvement.

Best Practice: Ask specific questions that encourage meaningful and actionable feedback.

Character Count

Sets the maximum number of words reviewers can enter.

Example Uses:

  • 100 words for a brief evaluation

  • 250 words for detailed feedback

  • 500 words for comprehensive review comments

Tip: Leave this field blank or set it to 0 if you do not want to limit the response length.

Mandatory Field

Determines whether reviewers must complete the criterion before submitting their evaluation.

Enabled

  • Reviewers must provide a response.

Disabled

  • Reviewers may leave the criterion unanswered.

Best Practice: Enable this setting when written feedback is required as part of the review process.

Help Hover Text

Additional instructions displayed when reviewers hover over the help icon.

Example Uses:

  • Please provide specific examples to support your assessment.

  • Focus on the applicant's qualifications and experience.

  • Include both strengths and areas for improvement when applicable.

Best Practice: Use Help Hover Text to promote consistent and high-quality reviewer feedback.

Common Use Cases

Multi-Line Text review criteria are commonly used for:

  • Detailed Evaluations

  • Strengths and Weaknesses Assessments

  • Reviewer Recommendations

  • Narrative Feedback

  • Award Justifications

  • Application Summaries

  • Improvement Suggestions

Multi-Line Text vs. Single-Line Text Criteria

Criteria Type

Best Used For

Multi-Line Text

Detailed comments, explanations, and narrative feedback.

Single-Line Text

Short comments, recommendations, or brief notes.

If reviewers are expected to provide more than a sentence or two of feedback, a Multi-Line Text criterion is typically the better choice.

Example Review Criteria

Strengths Assessment

Describe the applicant's strongest qualifications and explain why they stand out.

Areas for Improvement

Identify any concerns or areas where the applicant could improve.

Overall Recommendation

Provide your overall recommendation and explain the reasoning behind your assessment.

Best Practices

  • Use Multi-Line Text criteria when detailed feedback is important to the review process.

  • Write clear prompts that encourage thoughtful and constructive responses.

  • Consider setting a word limit when consistency across reviewers is important.

  • Use Help Hover Text to guide reviewers on what information should be included.

  • Avoid using Multi-Line Text when a simple Yes/No or score-based response would be more appropriate.

  • Review feedback periodically to ensure reviewers are providing the level of detail expected.