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Configuring a Multiple Checkbox (2 Columns) Question

A Multiple Checkbox (2 Columns) question allows users to select multiple options from a list displayed across two columns.

Like the Multiple Checkbox (1 Column) question type, users can select more than one answer. The two-column layout is ideal when presenting a larger number of options while reducing the amount of vertical space used on the page.

Adding a Multiple Checkbox (2 Columns) Question

  1. Navigate to the desired section of your form.

  2. Select Add Question.

  3. Select Multiple Checkbox - 2 Columns from the Question Type dropdown.

  4. Configure the available settings.

  5. Select Save.


Configuration Options

Question Text

The question or prompt displayed to users.

Example:

  • Which areas are you interested in? Select all that apply.

  • Which skills do you currently possess?

  • What services does your organization provide?

Best Practice: Include "Select all that apply" in the question text to indicate that multiple selections are allowed.


Question Configuration

The Question Configuration section is used to define the available checkbox options.

To add an option:

  1. Select Add Option.

  2. Enter a Value Saved.

  3. Enter a Value Displayed.

  4. Repeat as needed for additional options.


Value Saved

The value stored within the system when the option is selected.

Example:

Value Saved

Value Displayed

EDU

Education

TECH

Technology

HEALTH

Healthcare

ENV

Environment

The Value Saved is used for reporting, exports, and integrations.

Best Practice: Use short, standardized values that are easy to interpret in reports.


Value Displayed

The text shown to users when making their selections.

Example:

  • Education

  • Technology

  • Healthcare

  • Environment

Best Practice: Use descriptive labels that clearly communicate each option.


Reordering Options

Options can be reordered by dragging and dropping them into the desired sequence.

Common Uses:

  • Alphabetical ordering

  • Grouping similar options together

  • Displaying the most common responses first


Mandatory Field

Determines whether users must select at least one option before submitting.

Enabled

  • Users must select one or more options.

Disabled

  • Users may leave the question unanswered.

Important: Users are only required to select at least one option, not all options.


Required for Draft Submission

Determines whether users must select at least one option before saving a submission as a draft.

Enabled

  • Users cannot save a draft without making a selection.

Disabled

  • Users can save a draft and return later.


Help Hover Text

Additional instructions displayed when users hover over the help icon.

Example Uses:

  • Select all options that apply.

  • You may choose multiple responses.

  • At least one selection is required.

Best Practice: Use Help Hover Text to provide additional guidance when needed.


Hide Question From Reviewers

Determines whether reviewers can view the question and selected responses.

Enabled

  • The question and responses are hidden from reviewers.

Disabled

  • Reviewers can view the question and responses.

Common Uses:

  • Internal administrative information

  • Workflow tracking fields

  • Information not required during evaluation


Hide Question From Submitters

Determines whether submitters can view the question.

Enabled

  • The question is hidden from submitters.

  • The question can still be viewed and completed by administrators, if applicable.

Disabled

  • The question is visible to submitters.

Important: When using an E-Reference question type, this setting must be enabled. E-Reference questions are intended to be completed by reference providers and should not be visible to applicants.

Common Uses:

  • E-Reference questions

  • Internal administrator-only fields

  • Workflow tracking information

  • Administrative notes


Common Use Cases

Multiple Checkbox (2 Columns) questions are commonly used for:

  • Areas of Interest

  • Professional Skills

  • Program Preferences

  • Industry Sectors

  • Available Resources

  • Volunteer Activities

  • Demographic Questions

  • Service Offerings


Multiple Checkbox (2 Columns) vs. Multiple Checkbox (1 Column)

Question Type

Best Used For

Multiple Checkbox (1 Column)

Shorter lists where readability is the primary concern.

Multiple Checkbox (2 Columns)

Longer lists where screen space should be used more efficiently.

For example, a list of 20 skills may be easier to display using a 2-column layout rather than a long single-column list.


Multiple Checkbox vs. Multiple Choice

Question Type

Best Used For

Multiple Checkbox

Users can select multiple answers.

Multiple Choice

Users can select only one answer.

If more than one option may apply, use a Multiple Checkbox question.


Best Practices

  • Use a 2-column layout when presenting a larger number of options.

  • Include "Select all that apply" in the Question Text.

  • Keep option labels concise to maintain a clean layout.

  • Group similar options together where possible.

  • Use consistent Value Saved entries to improve reporting and exports.

  • Consider using a 1-column layout if option labels are lengthy or if accessibility and readability are priorities.