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Configuring a Single-Line Text Question

A Single-Line Text question allows users to enter a short text response, such as a name, organization, job title, or short answer.

Adding a Single-Line Text Question

  1. Navigate to the desired section of your form.
  2. Select Add Question.
  3. Select Single-Line Text from the Question Type dropdown.
  4. Configure the available settings.
  5. Select Save.

Configuration Options

Question Text

The question or prompt displayed to users.

Example:

  • What is your current job title?
  • What is the name of your organization?

Character Count

Sets the maximum number of characters users can enter.

Example Uses:

  • 50 characters for a First Name field
  • 100 characters for an Organization Name field
  • 250 characters for a short response

Mandatory Field

Determines whether users must complete the question before submitting.

Enabled

  • Users must provide a response.

Disabled

  • Users may leave the question blank.

Required for Draft Submission

Determines whether users must complete the question before saving a submission as a draft.

Enabled

  • Users cannot save a draft without answering the question.

Disabled

  • Users can save a draft and return later to complete the question.

Note: This option is typically used only for information that is required at the beginning of the submission process.

Required Field Message

The message displayed when a user attempts to submit without completing a required question.

Example Messages:

  • This field is required.
  • Please enter your organization name.
  • A response is required before continuing.

Help Hover Text

Additional instructions displayed when users hover over the help icon.

Example Uses:

  • Enter your legal name as it appears on government-issued identification.
  • Do not include special characters.
  • Maximum 100 characters.

Best Practice: Use Help Hover Text to provide clarification without cluttering the form.

Hide Question From Reviewers

Determines whether reviewers can view the question and response.

Enabled

  • The question and response are hidden from reviewers.

Disabled

  • Reviewers can view the question and response.

Common Uses:

  • Internal tracking fields
  • Administrative information
  • Data not required during review

Hide Question From Submitters

Determines whether submitters can view the question.

Enabled

  • The question is hidden from submitters.

Disabled

  • The question is visible to submitters.

Important: When using an E-Reference question type, this setting must be enabled. E-Reference questions are intended to be completed by reference providers and should not be visible to submitters.

Common Uses:

  • E-Reference questions
  • Internal administrator-only fields
  • Workflow tracking information

Best Practices

  • Use Single-Line Text for short responses only.
  • Use Multi-Line Text for essays, descriptions, or longer answers.
  • Use Help Hover Text to provide additional guidance.
  • Only enable Required for Draft Submission when the information is needed immediately.