Top 3 takeaways from this call:
1. Don't "set it and forget it"- build a regular admin habit and monitor key indicators like unconnected mentees/menotrs and engagement activity.
2. Utilize the platforms email tools to drive engagement. Use the email scheduler, custom templates, and segment audiences to fully utilize this tool.
3. Optimize matching and the participant experience. At least annually- audit your matching criteria, monitor the goals/tasks to spot inactive pairs, and periodically refresh the homepage and resources to support user needs.
View the call recording here.
