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May 2026 Admin Hours: Mentorship

View the May 2026 instalment of the mentorship Admin Hours. 

Top 3 takeaways from this call: 

1. Major platform updates-The UI has been refreshed across multiple screens; the reporting module received a significant upgrade with faster performance. Admins should note that legacy reports will be decommissioned on June 30 and must be recreated in the new module.

2. New Admin Controls for Segmentation & Communication-Admins can now create custom tags (e.g., "Board Member") to segment participants and send targeted emails. The engagement screen also now supports customizable layouts, including inactive days tracking, to help identify and re-engage at-risk participants.

3. Admin matching is easier-Admins can more easily see the criteria that people have matched on and have the option to override a users limit. 


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