1. Support Library
  2. User Account Settings

Change User Email Address

Email addresses can change from time to time, learn how to change a users email address within your portal below.

  1. Navigate to the Navigation Menu and select Manage.
  2. From the dropdown options, choose Users then Manage Users. 
  3. Utilize the quick search feature to locate the user's profile efficiently.
  4. After locating the user's account, click on Edit to modify their Email.
  5.  Click the Change Email button.

  6. Enter the new email address and click Submit. 

The system will automatically transfer all submission records that were linked to the old email to the new email account.


   View this instructional video for a step-by-step guide: