Updating a Users Email Address

Navigate to the Navigation Menu and select Manage.
From the dropdown options, choose Users then Manage Users.
Utilize the quick search feature to locate the user's profile efficiently.
Once you have found the user's account, click the three-dot menu and select Update Profile.
Click the lock icon next to the user’s email address to make the field editable.
Enter the update email address, then click Save.

The system will automatically transfer all submission records that were linked to the old email to the new email account.

Email addresses can change from time to time, learn how to change a users email address within your portal below.