What might be causing a reviewer to be unable to view the submission assigned to them?

Are your reviewers facing challenges when trying to access the submissions assigned to them? Here are some potential reasons why this might be occurring.
  1. Make sure the review timelines are set.
  2. Ensure that the reviewer has been properly assigned to the program.
  3. Verify that the reviewer is using the email address linked to their reviews when logging in.
If you need any assistance, feel free to contact your Onboarding Specialist or your Customer Success Specialist for support.