Reset User Password
Discover the step-by-step process for resetting a user's password and gain the knowledge you need to successfully complete this task.
- Navigate to the Navigation Menu and select Manage then Users.
- User the quick search to find the user you need to reset the password for.
- Once you have found the user's account, click the three-dot menu and select Update Profile.
- Within the modal, select the Password tab on the left side`
Two Options:
Manual Option: As an administrator, you have the ability to create a password for the account holder. It is important to ensure their security by sending them the password and advising them to change it as soon as possible.
System Generated: The system will automatically generate a password and send it to the user.
Always remember to remind the user to change their password once they log into the system after resetting it. This ensures their account remains secure.