Support Tickets

If you are experiencing any issues or if you have come across a bug while using our program, we encourage you to reach out to our dedicated support team, RQSupport.

We have a user-friendly ticketing system in place to streamline the process of resolving any problems you may encounter. By creating a ticket, you can provide us with detailed information about the issue or bug, allowing our support team to promptly address and resolve it. Rest assured that we are committed to providing you with the best possible assistance and ensuring a smooth experience with our program.

How to Create A Support Ticket

1. Login into the system with your admin credentials. 
2. To access your profile, simply click on your name located on the top right side of the portal.
3. From the profile dropdown click Support. 
4. To create a support ticket, simply click on the Submit a Ticket button.

Our Support Modal

When accessing the Support Modal, you will have a wealth of resources at your fingertips. Our support documentation provides detailed step-by-step instructions and troubleshooting tips to help you navigate any challenges you may encounter. Additionally, we offer a library of informative videos that visually guide you through various features and functionalities of our program.

In addition to these resources, you will also find the option to create a support ticket. This allows you to directly communicate with our support team and provide them with a comprehensive overview of the issue or bug you are facing. By including specific details and any relevant screenshots, our team can quickly assess and address the problem, ensuring a swift resolution. 

Rest assured that our dedicated support team is committed to providing you with the best possible assistance. We understand the importance of a smooth and efficient experience with our program, and we are here to ensure that any issues you encounter are promptly resolved.